BIOGRAPHICAL STATEMENT

ERA L. MARSHALL

Ms. Marshall is the Director of Office of Equal Employment and Minority Affairs at the Smithsonian Institution. She is a seasoned professional with more than 28 years of hands-on experience in the areas of EEO and Civil Rights.

Ms. Marshall graduated from Bradley University in Peoria, Illinois where she earned a Bachelor of Science degree with tri-majors in Sociology, History and Psychology. She earned a Master of Arts degree in Human Relations and Education from Oklahoma University in Norman, Oklahoma.

She began her professional career as a high school teacher of human relations and sociology. After earning her Masters, she was employed as a sociologist in the Headquarters Department of the Army where she managed the Race Relations Research Program. In that capacity, she oversaw the development and implementation of research studies and reports which were used in the development of programs, activities and race relations training at Defense Race Institute contributing greatly to the Army’s success in its all-volunteer Army effort and equal employment opportunity programs.

During her twelve years of employment at the Department of Army Army, Ms. Marshall served as a principal analyst to the Quality of Life for Military Personnel study effort and to the development of the Army’s General Performance Appraisal System for civilian personnel.

Ms. Marshall was the National Federal Women’s Program Manager in the Department of Transportation at the Federal Aviation Administration. Prior to becoming the Director of the Office of Equal Employment and Minority Affairs at the Smithsonian Institution, she was a Senior EEO official at the Nuclear Regulatory Commission, where she managed the women’s program, developed and implemented diversity initiatives and represented the agency throughout the country on EEO matters.

Ms. Marshall is imbued with a wealth of training and experience in administration and management and conflict resolution. She holds certifications in the conflict resolution process, workplace conflict resolution and Federal workplace mediation. She is an active member of the Federal Dispute Resolution Conference Advisory Board, The Council of Federal EEO and Civil Rights Executives and a host of other public administration organizations.