Notes on Task Force’s Meeting

With the

Council of Federal EEO & Civil Rights Executives

February 28, 2000, 9 to 11:30 am

US Consumer Product Safety Commission

4330 East West Highway, Suite 714

Bethesda, MD 20814

 

Notes written by Madeline Caliendo

Background: The Council, on short notice, invited the task Force to provide an update at its regularly scheduled meeting on 2/28. The Council is compromised of executives in the Federal EEO and Civil Rights community government-wide. The Council is represented on the SLC by its president, Luther Santiful, Department of the Army.

Who Attended: Madeline Caliendo and William Lewis represented the Task Force. Eight Council members attended the meeting, including: Luther Santiful from Army, Jorge Ponce (Council’s Vice-Chair), Delia Johnson from the International Broadcasting Bureau, Felipa Coleman from the US Consumer product Safety Commission, Carmen Duncan from the Department of the Army, and executives from the Department of Agriculture and the Department of Commerce.

Task Force Presentation: Madeline provided an update and overview of where the Task Force is in its work, and discussed in general terms the work/research being conducted by each of the four teams. Madeline encouraged the executives to share information from their agencies that would assist the work of the four teams, and distributed a contact sheet with the names and contact information for the four Team Leaders. William followed with a detailed presentation on the work of the Best Practices Team.

Council’s Reaction: The Council was interested in and supportive of the work of the Task Force. The members present were engaged in the presentations and openly shared their views. Luther Santiful said he provided information to Tom Trimble on the Best Practices Team and was waiting for follow-up/feedback on that information. Ponce and Santiful, however, expressed some hostility towards the EEOC. Specifically, those individuals seem to believe that the EEOC did not give due credit to the Council’s comments that were provided during the notice and comment period for the new 1614 regulation—particularly with regard to the Administrative Judge’s final decision authority.

Interactive Information Gathering: Madeline and William followed the update/presentations with an interactive information gathering exercise similar to that used at the SLC meeting on 2/24. The following questions were presented—and information provided by the Council members.

Q: What topics do you believe the Early Dispute Resolution Team’s (EDRT) recommendations should cover?

A: / The need to get attorneys out of the early dispute resolution process.

/ The importance of getting all stakeholders involved in the front end development of an agency’s ADR process (including the union).

/ The importance of explaining to the complainant how the process works and what it is designed to do.

/ The importance of training all staff—managers/supervisors and employees included—about the early dispute resolution process so that all understand its role and parameters.

/ Recommend that aggrieved individuals go through EEO office to have a counselor assigned (versus having aggrieved directly contact a counselor via a picture on a bulletin board etc.) This allows more oversight and quality control by the EEO Office.

/ EEO managers need to do a better job of sorting out non-EEO complaints so they can be otherwise handled. If the issues do not fit the EEO process—the EEO office should direct them to another venue.

/ The establishment of a SWAT team at EEOC to focus on particularly troubled agencies.

Q: What Policy, Programs and Practices, both in the private and public sectors, do you believe the task Force should look at with regard to EDR?

/ Ombudsman Offices—for more information you can contact Carmen Duncan at the Department of the Army (703) 607-2330. E-mail: carmen.duncan@HQDA.army.mil

/ Peer review Program at the U.S. Army Research Agency. For more information, contact Felipa Coleman at (301) 504-0570. E-mail: F.Coleman@cpsc.gov

Q: What areas in the Federal EEO Complaint System require the greatest improvement?

/ The process the government uses to contract investigators. A blanket procurement statement should be developed to expedite complaint investigations.

/ Program evaluation that examines all aspects of the EEO Program and Human Relations (Army).

/ There should be a study of the effect of having EEOC AJ’s issue final decisions at the hearing stage.

(Need 1 year of research data)

/ Improved Communications between EEO Office and employees. EEO office should provide feedback to employees.

 Q: What areas of "EEO climate" need attention?

/ Ownership of EEO—EEO belongs to everyone not just the EEO office.

 

 

--They will conduct an organizational climate survey for any DOD branch—used especially when new managers come on board to see the state of the office.

(To review survey : look at "CPOL.Army.mil"

--invite Army to brief on this